Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What type of hotel is ICON BCN?

    Located on Roger de Llúria Street in Barcelona, ICON BCN is known as a unique boutique hotel, aimed at cosmopolitan and non-conformist travelers seeking a perfect stay near Passeig de Gràcia in Barcelona.

  • What category does ICON BCN belong to?

    ICON BCN is a 4-star hotel offering all the characteristic services of a boutique experience near Passeig de Gràcia and Plaza Catalunya.

  • Who is ICON BCN oriented towards?

    ICON BCN offers a complete range of services and facilities designed for adults, couples, women... as well as families with children, groups of friends, individual travelers, and business travelers.

  • Is ICON BCN suitable for families with children?

    Discover the different services that ICON BCN offers to families with children, including cribs, high chairs, children's gifts, children's breakfasts, and babysitting service (with an additional cost). Also, get to know the features and location of family-friendly hotels in ICON Hotels.

  • What are the check-in and check-out times at ICON BCN?

    The check-in time at ICON BCN is at 3:00 PM, while check-out is at 12:00 PM.

  • Is it possible to check in earlier than the designated time at ICON BCN?

    While waiting for access to your room, ICON BCN invites you to enjoy the Mezza Restaurant or common areas like the pool terrace and lobby. Additionally, the hotel provides luggage storage service at the reception.

  • Can you stay in ICON BCN after checking out?

    For early arrivals, you can enjoy the common areas, the lobby, Mezza Restaurant, terrace, pool, and facilities until your room is ready. Contact the reception team to discover the services and facilities available.

  • If I arrive early at ICON BCN, can I enjoy the facilities?

    Welcome to ICON BCN. If you arrive early, you can enjoy the common areas, lobby, Mezza Restaurant, and facilities until your room is ready. Contact the reception team to discover the hotel's services and facilities.

  • Can I store my luggage before check-in or after check-out at ICON BCN?

    The delicious breakfast at ICON BCN is served buffet-style, offering a wide variety of sweet and savory dishes, cold and hot options, pastries, and children's products.

  • Does ICON BCN serve a buffet breakfast?

    Yes, the complete buffet breakfast at ICON BCN is presented buffet-style, with a variety of sweet and savory options, as well as products for children.

  • Are there dining options available for people with food intolerances at ICON BCN?

    At ICON BCN, you'll find buffet breakfast options for travelers with allergies and/or intolerances, such as gluten-free products, vegan options, healthy foods, or lactose-free milk. Contact the restaurant team for more information.

  • Does ICON BCN have a restaurant?

    ICON BCN features the Mezza Restaurant located in the hotel lobby. Besides breakfast, Mezza offers a menu of light dishes and beverages in a casual atmosphere.

  • Is breakfast complimentary at ICON BCN?

    At ICON BCN, you can stay with or without breakfast included. If you choose accommodation without breakfast, you can later book it at the reception for an additional cost.

  • What are the breakfast hours at ICON BCN?

    Enjoy your breakfasts at the Mezza Restaurant in ICON BCN. Open from Monday to Sunday from 7:30 AM to 10:30 AM.

  • Are cots available in the rooms at ICON BCN?

    Yes, ICON BCN is an ideal place for families with babies and provides available cribs. Request a crib in the reservation form or at reception for your baby's comfortable rest.

  • Does ICON BCN offer laundry service?

    Yes, ICON BCN offers laundry service during your stay. Contact our reception to know the delivery times and additional costs of the service.

  • What types of rooms does ICON BCN have?

    At ICON BCN, you'll find small double, standard double, triple, and quadruple rooms.

  • Are there safes in the rooms at ICON BCN?

    Yes, all rooms at ICON BCN offer a safe for your security.

  • Are hairdryers available at ICON BCN in the rooms?

    Yes, all rooms at ICON BCN have a hairdryer in the bathroom for your convenience.

  • Does the ICON BCN have a pool?

    Yes, ICON BCN has a small outdoor pool located on the hotel terrace. The pool is of small dimensions and has a sunbathing area.

  • Is ICON BCN a pet-friendly accommodation?

    Yes, ICON BCN is a 100% pet-friendly accommodation for dogs, cats, and other domestic animals.

  • Are pets allowed in the rooms at ICON BCN?

    Yes, ICON BCN is a pet-friendly hotel, and you can stay with your pet in the same reserved room.

  • Is there a cost for accommodating pets at ICON BCN?

    Yes, at ICON BCN, we allow pets in reserved rooms at no additional cost if you book through our official website. In other places, the cost is €25 per stay.

  • What pet services does ICON BCN offer?

    At ICON BCN, we provide a water bowl with food and a bed for your pet.

  • In what languages is reception attended at ICON BCN?

    At ICON BCN, our reception team will assist you in Spanish, English, Catalan, Portuguese, Russian, Vietnamese, and French.

  • What services does ICON BCN offer at reception?

    At ICON BCN, we offer useful services such as Wi-Fi, laundry, free bicycle rental, MIFI device, tourist information, among others.

  • What is the smoking policy at ICON BCN?

    At ICON BCN, smoking is prohibited in the rooms, being a smoke-free hotel.

  • Is ICON BCN a hotel committed to environmental sustainability?

    Yes, at ICON BCN, we are committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

  • Do the rooms at ICON BCN have free Wi-Fi?

    The Wi-Fi internet connection at ICON BCN is free for our guests, available in rooms, Mezza Restaurant, and common areas.

  • What parking options does ICON BCN offer?

    At ICON BCN, we don't have our own parking, and parking outside the hotel or nearby streets is not possible. However, there are parking lots near the hotel, and we offer discounts (Gran Vía Nuñez y Navarro and SABA Urquinaona). Please inquire at the reception for more information.

  • Are there accessible rooms for people with disabilities at ICON BCN?

    At ICON BCN, there are accessible rooms with spacious areas and bathrooms adapted for people with disabilities. Ask at reception for more details.

  • Are there discounts for returning guests at ICON BCN?

    By joining ICON BCN's The Tripster Club, you'll enjoy benefits from your first stay, including a 10% discount on our ICON Hotels and PETITPALACE HOTELITY. Also, accumulate bookings for discounts on future stays, dining, and premium services. I want to be a Tripster!