FAQ

Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What COVID-19 health security measures have been taken at the ICON BCN?

    At the ICON BCN we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the ICON BCN a pet friendly hotel that allows the accommodation of pets?

    Yes, the ICON BCN is a pet friendly hotel in Barcelona that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the ICON BCN once I have checked out?

    Yes, the ICON BCN allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the ICON BCN?

    The ICON BCN is a hotel located in Calle Roger de Llúria, next to Paseo de Gracia. This boutique hotel in the centre of Barcelona is a few steps from Casa Batlló, la Catedral, Casa Calvet, Mercado de la Boquería, el Teatro Tívoli, as well as the Eixample.

  • What entertainment options does the ICON BCN offer?

    The ICON BCN offers you some special services such as bicycle rental, MIFI,Wi-Fi, room service, chill out, healthy breakfast, pool in the rooftop, Mezza Restaurant...

  • Does the internet Wi-Fi connection have any cost at the ICON BCN ?

    Clients' internet connection is free at the ICON BCN. In addition, our hotel in Madrid offers a MIFI service, internet with free data throughout the city.

  • Is the ICON BCN adapted to accommodate guests with accessibility needs?

    Yes, the ICON BCN hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What languages ​​are spoken at the ICON BCN reception?

    The reception team at the ICON BCN will be happy to assist you in the following languages: Spanish, French and English.